Expedited request processing
Priority review of requests to connect new projects and payment methods, plus expedited handling of all inquiries
Premium level
of service for merchants high
with turnover
Get dedicated support, priority assistance, and individual terms for working with PayHot
Get Premium
Benefits
PayHot Premium benefits
Dedicated account manager
Each Premium merchant is assigned a dedicated account manager who helps resolve operational and business matters
Priority support
A dedicated Telegram chat with your personal manager, technical support, and relevant company specialists for the fastest possible resolution of any issues
Access to new opportunities
Early access to new PayHot features, the opportunity to participate in product testing, and a direct influence on their development
First-hand information
Receive important news, platform updates, and information directly from company executives before other users
Direct interaction
When needed, in-person meetings with company executives can be arranged to discuss joint growth and strategic matters.
Priority handling of disputes
A dedicated channel for the fastest possible resolution of chargebacks and other disputed transactions
Individual financial terms
Personalized hold and settlement terms. Premium merchants may be eligible to operate without fund holds and receive cash in Moscow, Dubai, Istanbul, Hong Kong, and other cities upon request
Private merchant community
Early access to new PayHot features, the opportunity to participate in product testing, and a direct influence on their development
How to get
Premium
Premium status is granted automatically once the required turnover is reached
The dashboard displays a progress bar showing your current progress and the remaining turnover required to receive Premium
Get PremiumGLOSSARYFrequently asked questions
Frequently asked questions
and answers
Have a question?
PayHot support is ready to help you connect the service and resolve any questions
Contact usPremium status is granted automatically once the required turnover is reached.
No. Premium status is granted automatically once you reach the required turnover.
Premium eligibility requirements are the same for all merchants and depend on turnover.
Your progress toward Premium is always available in your dashboard.
Have a question?
PayHot support is ready to help you connect the service and resolve any questions
Contact us
'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_3015_191120'%20x1='12'%20y1='1.25'%20x2='12'%20y2='22.75'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23FD2226'/%3e%3cstop%20offset='1'%20stop-color='%23EC0A46'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}